Last updated: 12.08.2025

These Terms and Conditions govern your use of our website and the purchase of products from Casemio. By accessing our website and placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

Casemio (“we”, “our”, “us”) operates the website https://casemio.de, where we sell phone cases and related accessories. These Terms apply to all visitors, users, and customers.

2. Orders and Payments

  • All prices are displayed in EUR and include/exclude taxes as specified.
  • Payment must be made in full before your order is processed.
  • We accept payments via PayPal, Klarna, and credit/debit card.
  • We reserve the right to cancel orders if payment is not successfully completed or if fraudulent activity is suspected.

3. Shipping and Delivery

  • We deliver to Europe.
  • Estimated delivery times are provided at checkout but may vary due to external factors.
  • Shipping costs are displayed at checkout unless otherwise stated.

4. Returns and Refunds

  • You may return unused and undamaged items within 14 days of receipt for a refund or exchange.
  • Returns must include the original packaging.
  • To initiate a return, contact us at casemio@gmail.com.
  • Refunds will be processed within 14 business days after we receive and inspect the returned product.

5. Product Information

  • We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time.
  • Colors and images of products may appear slightly different due to screen settings.

6. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use or misuse of our products.
  • Our total liability for any claim shall not exceed the amount paid for the product in question.

7. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our site, you consent to such processing.

8. Governing Law

These Terms are governed by the laws of Germany, without regard to its conflict of law principles.

9. Contact Information

For questions regarding these Terms and Conditions, please contact us at:
Casemio
Email: casemio@gmail.com